I understand. Hide this message.
Office hours are 8am-5:30pm ET Mon-Fri. You can always use our forms to request information online or to request a call-back.
Please enter login details to access restricted content.
Other Medical / Scientific Professional
If this is an urgent request, please call 1-888-275-7376. You will receive an email with login details upon confirmation of your status. Email will be sent to:
If the email didnt arrive, please check your spam folder. The email has been sent to:
Email didnt arrive? Please check your spam folder or spam settings.
Check your email for a link to verify your account.
Your profile has not yet been activated. During the registration process, you should have received an email with an activation link.
Your account has been deactivated.
We are not able to identify your account or your account is already active.
Please confirm the information below before signing in.
Thank you for registering. Your details are now being validated.If your registration is successfully verified you will be notified by email to confirm the creation of your account. Whilst we review your registration, you can continue to browse the other sections of the site.
Use this calculator to determine the stability of any EMD Serono medication that has been exposed to a temperature outside of the recommended temperature range during storage prior to dispensing to a patient. For stability data on products where an excursion occurred during shipping, during patient usage, once reconstituted, or for a product exposed to temperatures both above and below the recommended range, please exit this tool and contact EMD Serono Medical Information by chat, phone, or submitting an inquiry.
The results of this tool assume the temperature data provided for the selected product are both complete and accurate and, except for temperature, the product has been stored according to the FDA-approved prescribing information.
EMD Serono, Inc., cannot guarantee the stability of its products when stored, prepared, or
used outside of labeled conditions. Please see the FDA-approved prescribing information
for additional information.
Submit an Inquiry
Return to Temperature Stability Calculator
Would you like to login again?
You have selected a link to a third-party website or a link that will direct you to an EMD Serono, Inc. page that may contain Marketed and/or Investigational product information.
For third-party websites, this link is provided solely as a convenience to you and not as an endorsement by EMD Serono, Inc. of such third-party website. EMD Serono, Inc. is not responsible for and does not make any representations regarding the accuracy of material on such third-party site.
Edit Your Account
Are you sure you want to deactivate your account? You will no longer have access to your profile or be able to access restricted areas of this website.
You have successfully cancelled your account.
If this time frame does not satisfy any specific urgency you may have with your request, please contact us at 1-888-275-7376
Click to submit your medical inquiry
Please expect our call within 15 minutes of your specified time.
CALL-BACK OR VISIT
Click to be contacted by a medical science liaison or a medical information specialist
Please call 1-800-283-8088, ext. 5563 to report an adverse event